HIGHLIGHT: Facilitating the articulation of tacit knowledge, bringing clarity for all.
We facilitated frequent discussions & workshops to draw it out MOVEL's product team's deep, tacit knowledge
about the logistics sector in India.
CHALLENGE: Understanding we are designing a framework, not a product.
MOVEL's software solutions are customised as per client needs, making each implementation slightly different from the other.
This meant that we had to stop thinking of ‘one solution to fit them all’ but instead, devise
‘one framework to adapt to them all.’
LEARNINGS: Reflections on Product Management.
Key learnings: Allowing roadmaps & strategies to respond to change, clearly & frequently communicating with the team, and most
of all, ‘clearing up the road ahead, so that the team can do its job’.